Bell Hooks | forgiveness

For me, forgiveness and compassion are always linked: how do we hold people accountable for wrongdoing and yet at the same time remain in touch with their humanity enough to believe in their capacity to be transformed?

Bell Hooks 

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Speed is a critical expectation in today’s customer experience landscape. اس بار وہ زور سے چلائی تھی، اور وہ تھوڑی تھکی ہوئی لگ رہی تھی۔.